Emergency AC repair in Jacksonville, FL

When your air conditioner fails in a Jacksonville summer, the heat and humidity can become a health risk quickly. Our emergency AC repair service is available 24/7.

Tell us what is happening, and we will tell you the soonest we can be there. We would rather give you an honest arrival window than a promise we cannot keep.

Outdoor air conditioner with gauges attached during a repair beside a house

What counts as an AC emergency

Call right away if any of these apply:

  • The AC has stopped and the house is heating up, especially with infants, older adults, pregnant women or anyone with a health condition at home.
  • The system is leaking water onto ceilings or floors, or near electrical parts.
  • You smell burning or see smoke from the unit.
  • The unit trips the breaker again and again.
  • You hear loud grinding or screeching from the indoor or outdoor unit.
  • The system stopped after a storm, a power surge or flooding.

Examples of our work

Condenser installed beside a weathered wooden wall
Open outdoor unit showing the control board and compressor
Condenser on a pad beside a gray house with a refrigerant tank

Do these first, in order

  1. If there is smoke, a burning smell or water near electrical parts, turn the system off at the breaker and call us.
  2. Check the thermostat. It should be set to cool, below the room temperature, with power or fresh batteries.
  3. Check the breaker. Reset it once. If it trips again, leave it off.
  4. Check the filter. A badly clogged filter can freeze the coil. If you see ice, turn cooling off and run the fan to thaw it.
  5. Look for water. A full drain pan or a tripped float switch shuts the system down. Do not open panels.
  6. Call us and tell us what you saw and heard.

Keeping safe in the heat while you wait

In Northeast Florida, an indoor temperature that climbs into the mid 80s with high humidity is dangerous for some people.

  • Move to the coolest room, usually on the lowest floor and away from sun facing walls. Close blinds and doors.
  • Use fans, drink water, wear light clothing and avoid the oven.
  • Check on older neighbors and relatives. Heat illness can develop quickly.
  • Watch for heavy sweating, dizziness, confusion, nausea, a fast pulse or hot dry skin, and get medical help immediately if they appear. The CDC explains the warning signs of heat illness.
  • If you have no safe place to cool down, go somewhere air conditioned, such as a library or store, or ask the City of Jacksonville about cooling centers.

After a storm, an outage or flooding

Jacksonville's storm season brings surges, outages and, for some homes, floodwater. If the AC fails after a storm, tell us.

Surges can damage capacitors, boards and compressors. After an outage, wait a few minutes before restarting so the compressor is not forced to start against pressure.

If the outdoor unit was flooded or hit by debris, do not run it. Water in the electrical parts is dangerous, and a flooded compressor can be ruined.

If you run a generator, make sure it is sized for the AC's starting load, since an undersized generator can damage the system.

Jacksonville emergencies come in three seasons

Summer heat waves

From late May into September, afternoon highs sit in the low 90s with a heat index well above that. A system that was struggling in June quits outright in July.

This is the busiest stretch for emergency calls, so call early instead of waiting to see if it recovers.

Storm and hurricane season

June through November brings lightning, outages and flooding. Surges damage the electrical parts, and a home that loses power for days needs the AC checked before it is restarted.

If you evacuated, have the system inspected before you turn it on when you return.

Winter cold snaps

If you have a heat pump, a freezing night is when failed heat strips or a stuck reversing valve show up. Heating failures are emergencies too, especially with young children or older family members at home.

Is it your AC, or the power?

Before you call, check whether the problem is bigger than your system. If lights, the refrigerator or other appliances are out, the issue is power, and you can check your utility's outage map or app.

If only the AC is down, check the breaker and the thermostat, then call us. After a storm, tell us whether the neighbors have power, since it affects what we check first.

A small emergency plan worth making now

  • Know where your breaker panel is and which breaker serves the AC.
  • Write down the make, model and age of your system. It is on the data plate on the outdoor unit and the indoor unit.
  • Keep a battery fan and extra water at home during hurricane season.
  • If someone in the home is medically vulnerable to heat, decide ahead of time where you would go if the AC failed.

What we do on an emergency visit

  1. A technician arrives and starts with your story. What happened, when, and what you have already tried.
  2. We measure, not guess. Electrical readings, refrigerant pressures, airflow, the drain, and the condition of the outdoor coil, including salt corrosion.
  3. We tell you what we found. What failed, why, and what it takes to fix.
  4. You get the price before work begins. If the part is on the truck and the repair makes sense, we fix it in the same visit.
  5. If the system is at the end of its life, we say so. We go through your options, including a temporary fix and a replacement.
  6. We test the repair. We run the system and confirm it is cooling before we leave.

Costs

The price depends on what failed, not only the hour of the call. Our Jacksonville figures from the AC repair pricing guide: a service call is typically $69 to $89, an average minor repair $180 to $400 and an average major repair $1,100 to $2,800.

Ask when you call whether after hours work is priced differently, and ask for the repair price before work begins.

Where we respond in Jacksonville

We serve Jacksonville and Northeast Florida, including Riverside, Avondale, Ortega, San Marco, Mandarin, Deerwood, Jacksonville Beach, Atlantic Beach, Neptune Beach, Ponte Vedra Beach and Nocatee. Our office is at 225 Water St #1650, Jacksonville, FL 32202.

For everyday AC problems see AC repair in Jacksonville.

Brands we service

We repair and install all major brands. Each brand page lists the models we install, the problems we see most and what the warranty typically covers. See how we match a technician to your brand.

Jacksonville, FL on the map

Common questions

Are you really available 24 hours a day?

Yes, emergency service is available 24/7.

How fast can you get here?

It depends on how many calls are ahead of yours. When you call we give you the soonest arrival we can offer.

Will emergency service cost more?

We explain the repair price before work begins so you can decide first. Ask when you call whether after hours work is priced differently.

What should I do if the AC stopped and the house is getting hot?

Move to the coolest room, drink water, use fans and call us. Check on vulnerable people and get medical help for signs of heat illness.

Should I restart my AC after a power outage?

Wait a few minutes after power returns and make sure it is stable. If the unit was flooded or hit by debris, have a technician check it first.

Can I run my AC on a generator?

Only if the generator is sized for the AC's starting load. An undersized generator can damage the system.

AC down? Call now

Call any hour for emergency service, or reach us during business hours for a visit or a quote.