Privacy policy

Information we collect

We collect information you give us when you call, email, message or request service, such as your name, phone number, email address, service address and a description of the problem. We also receive basic technical information when you visit the site, such as your browser type, device and the pages you view.

How we use it

We use your information to respond to you, schedule and perform service, send quotes and invoices, follow up on work we have done, improve our website and services, and meet legal obligations.

Sharing

We share information only with people who help us run the business, such as scheduling, email, payment, website and lead handling providers, and where the law requires it. Service requests you submit through the online request form on our Contact page are processed by our partner LeadSmart, which helps us respond to them.

Cookies and analytics

We may use tools such as Google Search Console and analytics services to understand how people find and use the site. These tools may use cookies or similar technology. You can control cookies in your browser settings.

Nearest phone number

On pages that are not about one city, such as the pricing guides, we use the approximate location that your internet connection reveals (not your exact location) to show the phone number of the nearest office.

We do not store it or link it to you. If it cannot be worked out, the page shows a default number.

Maps

Some pages show a Google map. When a map loads, Google may collect information such as your IP address and may set cookies, under Google's privacy policy.

Your choices

You can ask us to see, correct or delete the personal information we hold about you, subject to legal and record-keeping requirements. Contact us at info@goldencomfortairhvac.com.

Residents of some states have additional privacy rights, and we will honor valid requests.

Security and children

We take reasonable steps to protect your information, but no method of transmission or storage is completely secure. This site is not directed to children under 13, and we do not knowingly collect their information.

Changes and contact

We may update this policy and will change the date above when we do. Questions: info@goldencomfortairhvac.com or call the location nearest you.